Frequently Asked Questions: Texas Installment Loans

Our answers to your most frequently asked questions

Apply for an Installment Loan

Q: What is a Texas Installment Loan?

The Installment Loan arranged by MoneyKey in Texas is a substantially equal payment installment loan offered by an unaffiliated third-party lender. For customers who receive their income on a bi-weekly, semi-monthly and weekly basis, the loan is repayable in eleven (11) installments. For customers who receive their income on a monthly basis, the loan is repayable in five (5) installments.

Q: What are the minimum requirements to apply for online Installment Loans in Texas?

To qualify for Texas Installment Loans, you must:

  • Be 18 years of age or older
  • Be a US citizen or Permanent Resident
  • Be a Texas resident
  • Have an active bank account
  • Have a regular source of income
  • Have a valid contact number and an active email address
Please note that we currently do not offer credit products with rates that allow us to lend to active members of the US Armed Forces and their dependents.

Q: How much can I borrow online in Texas?

MoneyKey will attempt to arrange a Texas Installment Loan for you between $200 and $1,000 (excluding the amount of the CAB Fee) with an unaffiliated third-party lender. Whether an individual will be approved, and the amount they will be approved for, is dependent on certain qualification criteria. Complete our online application form to find out if you qualify for an Installment Loan arranged by MoneyKey.

Q: How much will my Installment Loan cost in Texas?

Please visit our Texas Installment Loan Rates and Terms page for more detailed product information.

Q: Is MoneyKey a direct lender for Installment Loans in Texas?

MoneyKey – TX, Inc. is licensed as a Credit Access Business (CAB) by the Office of the Consumer Credit Commissioner and registered as a Credit Services Organization by the State of Texas.

As a CAB, MoneyKey attempts to arrange a loan between you and a lender. MoneyKey will be responsible for the ongoing servicing of any loans that are arranged and originated. All Installment Loans arranged by MoneyKey in Texas are funded by an unaffiliated third-party lender.

Q: Will you call my references?

If we need to get in touch with you about your account, but are unable to reach you, the references you provide in your application may be contacted. We will never disclose the nature of your business with MoneyKey to your references or employers.

Q: Do I need to fax or email in any documents?

In most cases you will not need to fax or email us any documents; however, if we require additional information which we are unable to verify over the phone, we may ask that you send us documentation either via fax or email.

Q: When do I receive my Installment Loan?

If your Texas Installment Loan is approved by the third-party lender before 7:30 PM CST Monday through Friday, or before 5:30 PM CST on Saturday, Sunday or a Federal Holiday, the funds will be available in your bank account the following business day*.

*The date and time the funds are made available to you by your bank is subject to that bank's policies.

Q: How do I check my account status?

Log in to your account to view your account status.

Q: How do I update my information? (Change in email address, mailing address, employment or banking information)

You can update your account by calling 1-866-255-1668 and speaking with one of our Customer Care agents, who will be happy to update your information for you.

Q: Why am I not receiving emails from MoneyKey?

MoneyKey sends important emails regarding payment reminders, confirmations and promotions. To make sure you receive these emails please add customercare@moneykey.com to your address book. If our emails are not making it into your inbox, please check your spam folder.

If our emails are not making it into your inbox, please check your spam folder.

Additional Questions

If you have any additional questions, please contact us at 1-866-255-1668 or chat online and one of our Customer Care agents will be more than happy to answer any questions you may have.

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