Frequently Asked Questions: Tennessee Line of Credit (Flex Loan)

Our answers to your most frequently asked questions

Apply for a Line of Credit

Q: How does a Line of Credit work?

A line of credit is a loan with an open-ended term. You can borrow any amount up to your approved and available credit limit. You only pay interest on the amount you use. A line of credit remains active even after you have paid down your account to a zero balance. This allows you to withdraw money up to the available credit limit in the account without submitting a new line of credit application.

Q: What are the minimum requirements to apply for an online Line of Credit in Tennessee?

To qualify for a Tennessee Line of Credit by MoneyKey, you must:

  • Be 18 years of age or older
  • Be a US citizen or Permanent Resident
  • Be a Tennessee resident
  • Have an active bank account
  • Have a regular source of income
  • Have a valid contact number and an active email address
Please note that we currently do not offer credit products with rates that allow us to lend to active members of the US Armed Forces and their dependents.

Q: Where can I get an online Line of Credit in Tennessee?

If you are a Tennessee resident you may qualify for an online MoneyKey Line of Credit. Whether you live in the busy cities of Nashville, Memphis or in a quiet town such as Columbia, applying for a MoneyKey Line of Credit is fast, secure, and easy.

Q: What is the credit limit in Tennessee?

The MoneyKey Tennessee Line of Credit ranges between $200 and $1,475. Whether an individual will be approved, and the amount they will be approved for, is dependent on certain qualification criteria. Complete our online application form to find out if you qualify for an online Line of Credit in Tennessee.

Q: How much will my Line of Credit cost in Tennessee?

Please visit our Tennessee Line of Credit Rates and Terms page for product information.

Q: Will you call my references?

If we need to get in touch with you about your account, but are unable to reach you, your references may be contacted. We will never disclose the nature of your business with MoneyKey to your references or employer(s), unless your reference already has notice of your account with MoneyKey.

Q: Do I need to fax or email in any documents?

Unless we require additional information that we can't verify with you over the phone, you will not need to fax or email us any documents.

Q: When do I receive the funds from my Line of Credit?

If your Tennessee Line of Credit is approved, any draws requested before 7:30 PM EST from Monday through Friday, or before 6:30 PM EST on Saturday, Sunday or a Federal Holiday, will be available in your bank account the following business day*.

*The date and time the funds are made available to you by your bank is subject to your bank's policies.

Q: How do I pay down my Line of Credit?

You will be required to make regular Minimum Payments which include interest, the customary fee and a required principal payment. The required principal payment will reduce your outstanding principal balance (i.e. pay down your Line of Credit).

You can also make additional payments over and above your required principal payment to pay down your principal balance. Making these additional payments will reduce your Outstanding Principal Balance, decrease your interest charges and increase your available credit. If you would like to make additional payments or pay your Line of Credit down to a zero-dollar balance, please contact us at least 24 hours in advance of when you would like the payment to be applied.

For more information on Minimum Payments, please refer to the Tennessee Line of Credit Rates & Terms page.

Q: I have a Line of Credit - how do I check my balance?

Check your balance by logging into your online MoneyKey account to view your periodic statements. You can also check your balance by calling one of our Customer Care agents at 1-866-255-1668.

Q: Some of my information has changed - how can I let you know (change in email address, phone number(s), mailing address, employment or banking information)

For changes to email address, phone number(s), mailing address, employment or banking information, you can let us know by calling 1-866-255-1668 and speaking with our friendly Customer Care team. It’s important that we have your most current information on file.

Q: Why am I not receiving emails from MoneyKey?

MoneyKey sends important communications, including payment reminders, payment confirmations and promotions via email. To make sure you receive these emails, please add customercare@moneykey.com to your contacts.

If our emails are not making it into your inbox, please check your spam folder.

Additional Questions

If you have any additional questions, please contact us at 1-866-255-1668 or chat with us online, and one of our Customer Care Agents will be happy to answer any questions you may have.

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