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Responsible Lending

September 5, 2018 by MoneyKey

We care about our customers.

MoneyKey’s loan and line of credit products and services were created to remove the complexity that people often experience when borrowing money. We want you to understand that there may be significant financial risks related to borrowing money, and urge you to use our products responsibly. Our products are not a solution for long-term financial health, but can be used to bridge a gap when you have found yourself in need of quick access to cash.

Here are a few tips for using our products responsibly:

  • Be aware that short-term loans and lines of credit must be paid back according to the terms and conditions set out in your agreement with MoneyKey.
  • Read and understand all terms and conditions carefully before agreeing to your loan or privacy policy and our website’s protection and security of your personal information.
  • Never agree to credit terms that you cannot afford to repay. For example, do not borrow more money than you are able to repay in the allotted time frame.
  • Do not use short-term credit products as a long-term financial solution.
  • Do not use short-term credit products to pay off an existing loan.

As responsible lenders, MoneyKey…

  • Fully discloses the terms of our products in a clear and easy-to-understand way allowing you to make educated financial decisions. We explain our loan or line of credit terms to you over the phone, and all terms, conditions and fees are disclosed in our loan agreements.
  • Gives you a chance to change your mind. You can cancel your loan or line of credit at no cost provided you inform us by the third (3rd) business day following your loan or line of credit funding date, and we are able to debit the full principal loan amount.
  • Always treats you with respect and uses fair, professional and non-abusive collection practices. We never use unlawful threats, intimidation, or harassment to collect amounts owed.
  • Protects your personal information with comprehensive website security and privacy policies and controls that limit the collection, use and disclosure of your personal information to reasonable purposes.
  • Provides online links to credit counseling, education and assistance.
  • No penalties for early prepayments, late fees or hidden fees.
  • Ensures that payments are authorized and processed in accordance with applicable state and federal laws.
  • Does not engage in any false, misleading or deceptive marketing campaigns.
  • Notifications before payment processing.

We’ve helped over 400,000+ customers.Let us help you!

Not all applications are approved; duration of approval process may vary. Credit limits/loan amounts are subject to further verification criteria. If you are a returning customer, loan amounts may vary.

*If approved, any requested funds may typically be deposited into your bank account the same business day; timing of funding may vary by product and state. The date and time funds are made available to you by your bank are subject to your bank's policies. For specific funding cut-off times, click here.

**You may request a draw from your Line of Credit at any time, so long as you have available credit and your account is in good standing. In the State of South Carolina, you can withdraw the total credit available to you all at once, or in smaller amounts over time as you need it, with a required minimum draw of $610.

As you move through your credit journey, your account may become eligible for reduced charges and/or increased credit limits/loan amounts based on good payment history over time. You will receive notices, as applicable, regarding your individual circumstances and eligibility.

Depending on your state of residence, applications submitted on this website may be originated by one of several lenders, including: CC Flow, a division of Capital Community Bank (CCBank), a Utah Chartered bank, located in Provo, Utah, Member FDIC. The CC Flow Line of Credit is provided by CC Flow. Additionally, CC Flow maintains critical control over loan origination, underwriting approvals, and regulatory and compliance oversight management. MoneyKey is an authorized servicer of CC Flow. This means the CC Flow Line of Credit is available through MoneyKey and you will maintain your CC Flow Line of Credit account through MoneyKey.

Product availability varies by state. To see loan products offered in your state of residence, please visit our Rates and Terms page.

MoneyKey – TX, Inc. is licensed as a Credit Access Business (CAB), License No. 16641-62815, by the Office of the Consumer Credit Commissioner and registered as a Credit Services Organization (CSO), Registration No. 20110150, by the State of Texas. All loans for which MoneyKey acts as a CSO/CAB are funded by an unaffiliated third-party lender and serviced by MoneyKey. In the State of California, MoneyKey – CA, Inc. is licensed by the Department of Financial Protection and Innovation pursuant to California Deferred Deposit Transaction Law License No.1004516.

Reviews and any ratings referenced are based on Trustpilot reviews. Images are for illustrative purposes only. Reviews reflect individuals’ opinions and may not be illustrative of all individual experiences with MoneyKey.