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Our Customer Care agents are here to help

We're happy to help you in any way we can! You can reach us 7 days a week for any questions relating to our products and services.

Let’s Talk!

Email Uscustomercare@moneykey.com

Call Us1-866-255-1668

Mailing Address1000 N West Street Suite 1200
Wilmington, DE 19801

Customer Care Hours

Monday – Friday:9:00 am – 9:00 pm ET

Saturday:10:00 am – 6:00 pm ET

Sunday:11:00 am – 7:00 pm ET

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Not all applications are approved; duration of approval process may vary. Loan amounts are subject to further verification criteria. If you are a returning customer, loan amounts may vary.

* If approved, any requested funds will typically be deposited into your bank account within one (1) to two (2) business days. The date and time funds are made available to you by your bank are subject to your bank's policies.

MoneyKey reserves the right to assess your creditworthiness periodically.

Product availability varies by state. To see loan products offered in your state of residence, please visit our Rates and Terms page. MoneyKey – TX, Inc. is licensed as a Credit Access Business (CAB), License No. 16641-62815, by the Office of the Consumer Credit Commissioner and registered as a Credit Services Organization (CSO), Registration No. 20110150, by the State of Texas. All loans for which MoneyKey acts as a CSO and/or CAB are funded by an unaffiliated third-party lender and serviced by MoneyKey. In the State of California, MoneyKey – CA, Inc. is licensed by the Department of Business Oversight pursuant to California Deferred Deposit Transaction Law License No.1004516.

Reviews and any ratings referenced are based on TrustPilot reviews. Images are for illustrative purposes only. Reviews reflect individuals’ opinions and may not be illustrative of all individual experiences with MoneyKey.