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Our Customer Care agents are here to help

We're happy to help you with any questions relating to products offered through MoneyKey in any way we can!

Let’s Talk!

Email Uscustomercare@moneykey.com

Call Us1-866-255-1668

Mailing Address1000 N West Street Suite 1200
Wilmington, DE 19801

Customer Care

If you have an Installment Loan, Payday Loan or a MoneyKey Line of Credit, the Customer Care hours are as follows:

Monday – Friday:		9:00 am – 9:00 pm ET
Saturday:		10:00 am – 6:00 pm ET
Sunday:		11:00 am – 7:00 pm ET

You can also reach a Customer Care agent by chat from 11:00 am to 7:00 pm ET, Monday to Friday.

Click here to chat with us

If you have a CC Flow Line of Credit, the Customer Care hours are as follows:

Monday – Friday:		10:00 am – 9:00 pm ET
Saturday:		10:00 am – 6:00 pm ET
Sunday:		11:00 am – 7:00 pm ET

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Send us feedback through our feedback form

Not all applications are approved; duration of approval process may vary. Credit limits/loan amounts are subject to further verification criteria. If you are a returning customer, loan amounts may vary.

*If approved, any requested funds may typically be deposited into your bank account the same business day; timing of funding may vary by product and state. The date and time funds are made available to you by your bank are subject to your bank's policies. For specific funding cut-off times, click here.

**You may request a draw from your Line of Credit at any time, so long as you have available credit and your account is in good standing. In the State of South Carolina, you can withdraw the total credit available to you all at once, or in smaller amounts over time as you need it, with a required minimum draw of $610.

Applications submitted on this website may be originated by one of several lenders, including: CC Flow, a division of Capital Community Bank, a Utah Chartered bank, located in Provo, Utah, Member FDIC. CC Flow will be responsible for underwriting, approving and funding the CC Flow Line of Credit. The CC Flow Line of Credit is available through MoneyKey.

Product availability varies by state. To see loan products offered in your state of residence, please visit our Rates and Terms page.

MoneyKey – TX, Inc. is licensed as a Credit Access Business (CAB), License No. 16641-62815, by the Office of the Consumer Credit Commissioner and registered as a Credit Services Organization (CSO), Registration No. 20110150, by the State of Texas. All loans for which MoneyKey acts as a CSO/CAB are funded by an unaffiliated third-party lender and serviced by MoneyKey. In the State of California, MoneyKey – CA, Inc. is licensed by the Department of Business Oversight pursuant to California Deferred Deposit Transaction Law License No.1004516.

Reviews and any ratings referenced are based on Trustpilot reviews. Images are for illustrative purposes only. Reviews reflect individuals’ opinions and may not be illustrative of all individual experiences with MoneyKey.