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Our Customer Care agents are here to help

We're happy to help you in any way we can! You can reach us 7 days a week for any questions relating to our products and services.

Let’s Talk!

Email Uscustomercare@moneykey.com

Call Us1-866-255-1668

Mailing Address1000 N West Street Suite 1200
Wilmington, DE 19801

Customer Care Hours

Holiday Hours

Martin Luther King Jr. Day

Customer Care:9:00 am – 7:00 pm ET

Chat:11:00 am – 5:00 pm ET

Monday – Friday:8:00 am – 11:00 pm ET

Saturday:9:00 am – 7:00 pm ET

Sunday:11:00 am – 7:00 pm ET

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Not all applications are approved; duration of approval process may vary.

* If your loan is approved before 9:00 PM ET from Monday through Thursday, or before 6:30 PM ET Sunday, the funds will typically be deposited into your bank account the next business day, otherwise, your funds will be deposited into your bank account in two (2) business days. The date and time funds are made available to you are subject to your bank's policies.

Product availability varies by state. To see loan products offered in your state of residence, please visit our Rates and Terms page. MoneyKey – TX, Inc. is licensed as a Credit Access Business (CAB), License No. 16641-62815, by the Office of the Consumer Credit Commissioner and registered as a Credit Services Organization (CSO), Registration No. 20110150, by the State of Texas. All loans for which MoneyKey acts as a CSO and/or CAB are funded by an unaffiliated third-party lender and serviced by MoneyKey.

Reviews and any ratings referenced are based on TrustPilot reviews. Images are for illustrative purposes only. Reviews reflect individuals’ opinions and may not be illustrative of all individual experiences with MoneyKey.